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Partner Program, Fleet & Commercial Accounts
Priority 1 (safety/blocking) response within 20-30 min. Multi-vehicle dispatch when multiple breakdowns hit the same shift. Consolidated PDF invoices with full reporting for your fleet management system. 24/7 bilingual dispatch for fleets from 5 to 500+ vehicles.
Call (619) 872-5285 to build your fleet account. Fleet accounts get defined SLA response times per priority level, multi-vehicle dispatch when two breakdowns hit at once, 24/7/365 bilingual dispatch, consolidated monthly invoicing with full per-vehicle detail exportable to your fleet management system, volume pricing (most accounts save 15-25% versus on-demand), and a dedicated account manager who knows your fleet.
When a vehicle in your fleet breaks down, the cost is not just the tow, it is the delivery that does not happen, the rental that sits empty, the service call that gets postponed, the driver who is idle. Fleet downtime is measured in revenue per hour, and every minute a vehicle waits for a tow truck is a minute of lost productivity.
RJ Towing has served fleet operators across San Diego County for over 15 years. We understand that fleet towing is not the same as consumer towing. You need guaranteed response times, not estimates. You need a single invoice at the end of the month, not a receipt from a different driver every time. You need a tow company that answers the phone at 2 AM on a Sunday because your fleet does not stop running on weekends.
Our fleet account program is built for organizations that operate 5 to 500+ vehicles and need a tow vendor that functions as a reliable extension of their operations team.
Fleet accounts are structured around four organizational categories, each with specific operational requirements.
Amazon DSPs, FedEx contractors, food delivery fleets, courier services, last-mile logistics. A breakdown at 6 AM means a route does not run. A flat tire in Mira Mesa means 40 packages sit in a van until the vehicle is mobile again.
Guaranteed response times, multi-vehicle dispatch, and direct driver-in-field communication. Driver calls, references the fleet account, truck is dispatched immediately.
Rental fleets and car-share operators need vehicles repositioned, recovered after customer breakdowns, and transported between locations. A disabled vehicle at a customer location generates zero revenue and accumulates complaints.
Customer-facing tow service (our driver communicates professionally with your renter), vehicle condition documentation at pickup, and coordinated delivery to your service facility.
Companies operating employee vehicles, sales fleets, field service vehicles, company cars. The employee calls, identifies the company fleet account, we handle the rest. Vehicle goes to your designated service provider. Employee gets back to work.
Employee-facing dispatch protocols, pre-authorized service destinations, consolidated billing rolling into your fleet management reports.
City and County of San Diego departments, school districts, transit operators, federal facilities (Naval Base San Diego, Camp Pendleton support, MCRD). Compliance requirements: background-checked drivers, insurance documentation, transparent pricing, documented response times.
RJ maintains the insurance coverage, driver documentation, and operational standards required for government fleet contracts.
Your driver's van stalls on Miramar Road during the morning delivery window. The driver calls (619) 872-5285, provides the fleet account number and vehicle unit number, and describes the situation. We dispatch the nearest available truck. The driver receives an ETA. The van is towed to your designated service facility. Tow appears on your next monthly statement.
A rental customer calls your emergency line, their rental broke down on I-5 near Carlsbad. You call our fleet dispatch, provide the rental agreement number, and specify where the vehicle should go. Our driver picks up, provides professional bilingual service, and delivers to your service lot. Photos document vehicle condition at pickup.
A sales representative's company car has a flat tire in a client parking lot in Kearny Mesa. The employee calls our dispatch line, references the corporate fleet account, requests tire service. Our technician arrives within 25 minutes, changes the tire, and the employee is back in their meeting. Service charge appears on the fleet's monthly invoice.
Your operations team needs three vehicles moved from your South Bay facility to your Miramar location before the 6 AM shift. You schedule through your fleet account the day before. Our drivers pick up after your South Bay shift ends and deliver to Miramar before morning operations begin. Each vehicle photographed at pickup and delivery.
RJ Towing dispatches from 2881 G St in central San Diego, providing fast access to every major fleet corridor in the county.
For fleets operating in North County or East County, we adjust dispatch positioning to ensure SLA compliance in your primary service areas. Cross-border fleet operations handled through our Tijuana line at (664) 801-9382. See all coverage at the coverage map.
Fleet account pricing is negotiated based on projected monthly volume, service mix (breakdown tow, tire change, jumpstart, lockout, flatbed), average transport distance, vehicle types (standard, van, truck, medium-duty), and SLA tier.
No setup fees. No minimum monthly commitments. No long-term contracts required, though annual agreements with volume commitments receive the best rates.
Call Robert to schedule a 20-minute call. We build a rate structure for your fleet's vehicle count, service mix, and SLA tier.
Get a Quote, (619) 872-5285Priority 1 (safety or blocking): guaranteed dispatch within 10 minutes, arrival within 20-30 minutes in core San Diego. Priority 2 (standard breakdown): arrival within 30-45 minutes county-wide. Priority 3 (scheduled transport): confirmed pickup window, typically same-day or next-day. SLA performance is tracked and reported monthly, you hear about any missed target before you ask.
Yes. When two vehicles break down in the same shift, we dispatch two trucks, not one truck that finishes the first job and then starts the second. Our fleet of 5+ trucks (flatbeds, wheel-lifts, medium-duty) supports concurrent service.
Background-checked drivers (which we have), insurance documentation on file (which we maintain), transparent pricing (which we provide), and documented response times (which we track). We have served government and municipal fleets across SD County and can meet standard compliance requirements. Custom compliance packets available on request.
Yes. Fleet accounts typically configure dispatch so your drivers call our number directly, reference the fleet account number, and request service. No call routing to a fleet manager, no waiting for authorization. Our dispatcher verifies the fleet account and proceeds.
Monthly, net-30. All fleet tows consolidated into a single monthly PDF invoice. Per-line detail includes date/time, unit number, driver name, pickup/dropoff, service type, mileage, and cost. Exports to QuickBooks, Xero, SAP, or your ERP. Custom formatting available for internal reporting requirements.
Yes. Every fleet vehicle pickup includes timestamped photos of the vehicle's condition before loading and after delivery. This protects your fleet from false damage claims and provides a maintenance record of vehicle condition at breakdown. Valuable at lease-end inspections.
Flatbed-only collision transport, photo documentation, insurance-ready paperwork.
See programAfter-hours customer pickups, warranty transport, direct billing to your shop.
See programDealer trades, auction pickups, warranty transport. Flatbed-only for inventory.
See programCall Robert or email partners@rjtowingservice.com. Tell us about your fleet: vehicle count, types, service area, monthly breakdown frequency. We build your fleet account within 48 hours, SLA commitments, volume pricing, consolidated billing, and dedicated account management from day one.
Fleet downtime is lost revenue. The right tow partner minimizes both.
SLA-based · Multi-vehicle dispatch · 24/7 bilingual · Consolidated invoicing