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Customer Reviews · Google + Yelp
Based on 69+ Google reviews
RJ Towing holds a 5.0-star rating on Google and has earned 69+ reviews on Yelp (under “R&J Towing Service”). In an industry where 4.5 is considered excellent and many large operators hover around 4.0-4.3, our perfect rating reflects something simple: we treat every call like it matters, because it does.
What Our Customers Say
After thousands of tows across 15+ years, the same themes appear in our reviews. Here's what San Diego customers consistently highlight.
The most common praise. Our customers consistently report arrival times of 15-30 minutes, often less. Robert has positioned the fleet strategically across San Diego so trucks cover Central SD, South Bay, East County, and the coastal corridor simultaneously.
“Customers frequently mention that RJ Towing arrived faster than expected, and that the dispatcher gave an honest ETA that was actually met or beaten.”
In an industry notorious for hidden fees, RJ Towing customers highlight upfront pricing over and over. The price you're quoted on the phone is the price you pay, no mileage surprises, no "difficulty" surcharges, no after-the-fact add-ons.
“One Yelp reviewer noted a flat fee of $160 with under-30-minute arrival, a combination of speed and value that earned a five-star review.”
"Professional" is the single most-used word in our reviews. Drivers are consistently described as courteous and careful with vehicles, the result of Robert's personal training on every driver.
“Soft straps on flatbeds. Proper yoke placement on wheel-lifts. Slow, careful loading. Clear communication throughout.”
Spanish-speaking customers consistently mention how much they appreciate being understood from the first word of the phone call. No transfers. No "hold while I find someone who speaks Spanish." Just natural, fluent communication.
“Nuestros clientes hispanos dicen que somos la única grúa en San Diego donde no tienen que luchar con el idioma. Eso importa.”
Beyond the technical service, reviews frequently mention the feeling of being genuinely cared for. Drivers who stayed until customers felt safe. Follow-up calls. Options explained instead of just "hook up and go."
“This is the family-business difference. When the owner's name is on the truck, every interaction is personal.”
Recent Customer Reviews
A cross-section of customer experiences from Google and Yelp. New reviews appear automatically via Google Places API integration.
“RJ Towing arrived in less than 30 minutes and charged a flat fee of $160. Professional, fast, fair. The driver explained everything and handled my car with care. Highly recommend for anyone in San Diego who needs an honest towing company.”
Maria G.
2 months ago
“Called at 11 PM after my car broke down on I-5 near National City. They answered immediately, no hold music, no runaround. Driver was there in 18 minutes. Hablan español perfecto. El mejor servicio de grúa en San Diego.”Carlos M.
3 months ago
“I specifically needed a flatbed for my Tesla and most companies either didn't have one available or wanted to charge double. RJ Towing quoted me fairly on the phone, showed up on time, and handled my car with real care. Used them twice now and I'd never call anyone else.”
Jennifer L.
4 months ago
“After a fender bender on the 805 in Chula Vista, Robert's team showed up, took photos for my insurance, and got my car to the body shop I chose, not one of theirs. That's the difference. Straightforward, kind, and they actually picked up the phone.”
David R.
5 months ago
“Mi esposo se quedó con la batería muerta en el trabajo y le recomendé RJ Towing porque mi mama los usa. Llegaron rápido, revisaron la batería, y nos explicaron todo en español. Precio justo, gente honesta. Gracias Roberto.”Ana P.
6 months ago
“Locked my keys in the car at 1 AM in the Gaslamp after a night out. Called RJ Towing and they had someone there in about 20 minutes. Unlocked the door without a scratch on the paint, didn't judge me, charged what they said on the phone. Professional all the way.”
Michael T.
2 months ago
“They towed my 1967 Mustang on a flatbed with soft straps, you can tell the driver actually cared about classic cars. Not every tow company would treat it the way they did. Worth every penny.”
Sandra V.
7 months ago
“Cross-border tow from Tijuana back to San Diego. They coordinated the whole thing, had the (664) number for direct calls from Mexico, and handled the border logistics. Nobody else in San Diego offers this. Truly bilingual, truly binational.”
Luis H.
8 months ago
“Ran out of gas on SR-163 headed to Balboa Park. Called and they delivered 3 gallons in about 25 minutes. Fair price, no lecture, no surprise fees. Saved my afternoon.”
Priya N.
3 months ago
| Platform | Rating | Reviews | Profile |
|---|---|---|---|
| Google Business Profile | 5.0 stars | 69+ reviews | RJ Towing |
| Yelp | High ratings | 69+ reviews | R&J Towing Service |
Yelp profile is listed under “R&J Towing Service”, the legacy business name before consolidation.
When your car breaks down, you don't have time to research ten towing companies. You need to make a fast decision, and reviews are the fastest trust signal available.
Here's what our review profile tells you:
Consistency. A 5.0 rating maintained over years means every call meets the standard, not just the ones where everything goes right, but the hard ones too. The 2 AM accident recoveries. The stuck vehicles in the rain. The cross-border tows.
Authenticity.Our reviews come from a wide cross-section of San Diego, English and Spanish speakers, different neighborhoods, different vehicle types, different services. This isn't a curated testimonial page. It's an honest record.
Volume.69+ Yelp reviews for a family-owned towing company is significant. It means we've been in business long enough, and served enough people well enough, that dozens took the time to write about their experience.
Muchos de nuestros clientes escriben sus reseñas en español. Si prefieres leer en tu idioma, visita nuestro perfil de Google y filtra por idioma.
También puedes dejarnos una reseña en español, siempre la leemos, y agradecemos tu confianza en nuestro servicio bilingüe.
If we've helped you, whether it was a tow, a jumpstart, a lockout, or a roadside assist, we'd be grateful if you shared your experience. Your review helps other San Diegans find honest, reliable towing when they need it most.
15 years of family ownership and how we got here.
The founder who still answers the phone at 2 AM.
5+ trucks across flatbed, wheel-lift, medium-duty.
Background-checked, bilingual, trained by Robert.
14 towing + roadside services across SD County.
Every way to reach RJ Towing, phones, WhatsApp, email.
Don't just read about us, experience the service that earns five stars. Live bilingual dispatch answers every call in under three rings.
(619) 872-5285
También en español, llama al (619) 872-5285 o línea Tijuana (664) 801-9382. Hablamos español.
Servicio en Tijuana: (664) 801-9382